Walk-ins
Capture the guests who arrive without a booking — the moment they walk in.
What is it?
Walk-ins live in the same diary as your reservations and build the same guest history — they just start at the door instead of online.
Your team adds a walk-in from the floor in seconds. Grab a phone number or email and it links to that guest’s profile on the spot; skip it and the visit still counts towards your venue’s numbers.
And if an anonymous walk-in signs in later — on your Wi-Fi or through a future booking — that earlier visit is matched back to them automatically, so nothing about their history is lost.
Element features
Add a walk-in from the floor with no guest details required.
Walk-ins sit alongside your reservations, not in a separate list.
A later sign-in fills in the guest behind an earlier anonymous walk-in.
Every identified visit feeds the guest’s profile and your marketing lists.
FAQs
See Walk-ins running on your venues
Thirty minutes is enough. Book a demo or send a question — both routes land on the same team.