Documentation

Marketing

Build an audience, write the campaign, schedule the send — one console for all your guest marketing.

What is it?

Marketing in Stampede starts with the audience. Build a segment of guests — lapsed VIPs, this month’s birthdays, your biggest spenders — then point an email, an SMS or an automation at it.

Every send tracks what happened next — delivered, opened, clicked, bounced — straight back onto each guest’s profile. No separate analytics tool, no second copy of your data to keep in step.

Everyone you target is a guest in a segment, and every response — an open, a click — is recorded on their profile. Your campaign results live right alongside the guest history your floor team sees.

See it in action

M

Marketing

Cohorts → campaigns

Element features

Segments without SQL

Ask for "lapsed VIPs in Soho who haven’t visited in 90 days" and the audience builds itself in seconds, refreshing every time you use it.

Always on live data

Segments read each guest’s current profile. A visit, a review or a gift redeemed two minutes ago feeds straight into the next send.

Results on the profile

Opens, clicks and bounces are recorded against each guest, so your attribution sits on the profile — not off in a separate dashboard.

AI drafts in your tone of voice

Stampede learns how your venue writes and drafts the campaign to match, with the audience in view. A human approves before it goes out.

Automated journeys

Birthday, post-visit, win-back, anniversary, abandoned-booking — these run continuously and fire the moment a guest qualifies, not when a nightly job catches up.

FAQs

From the floor

We used to export the customer list to Mailchimp on a Tuesday and try to remember what segment we built. Now the segment is just there, live, and the open rate writes back to the same profile we look at on the floor.

Joe ReidMarketing Lead, Great British Inns
Contact sales

See Marketing running on your venues

Thirty minutes is enough. Book a demo or send a question — both routes land on the same team.