Hardware
Wi-Fi access points, EPOS integrations, printers. The on-prem footprint that captures the signal.
What is it?
Every `HardwareDevice` (MikroTik access points, switches, routers) reports heartbeat and firmware status. The dashboard surfaces offline devices, degraded performance and venues missing coverage.
EPOS integrations and printer bindings are configured here too. The Operations surface is the single place to triage on-prem state across the estate.
Hardware drives Wi-Fi sessions, which drive presence signal into the Guest Profile. When devices go offline, the data graph quietly stops enriching — which is why the dashboard exists.
Element features
Pre-configured MikroTik ax2 ships ready to power on and connect.
The sign-in page runs on-device, so Wi-Fi works even offline.
DHCP Option 114 and a VPN tunnel keep routing clean.
Monitor every venue's hardware status from one dashboard.
Firmware and config update remotely with no site visit.
FAQs
See Hardware running on your venues
Thirty minutes is enough. Book a demo or send a question — both routes land on the same team.