Documentation

Reviews

Reviews from Google, TripAdvisor and Facebook in one inbox — with AI-drafted replies your team approves before they post.

What is it?

Every review from Google, TripAdvisor and Facebook lands in a single inbox, sorted by venue. Each one shows the rating, the platform it came from, and how positive or negative it reads — so the queue tells you where to look first.

Your team replies inline, and AI can draft the response in your venue’s tone of voice. Nothing goes public until a person approves it. After a visit, Stampede can also invite guests to leave a review in the first place.

A review links to the guest who wrote it, where you can identify them, and to the venue it concerns. Recurring themes across your reviews group together, so you can see what guests keep mentioning right across the estate.

See it in action

R

Reviews

Reputation, automated

Element features

One inbox

Reviews from Google, TripAdvisor and Facebook land in one place, filtered per site.

Sorted by sentiment

Each review is scored positive, neutral or negative on arrival, so you triage at a glance.

Reply from Stampede

Reviews sync in and you post your reply back to the platform without leaving Stampede.

AI reply drafts

Suggested responses generate automatically in your tone of voice — a human approves before anything posts.

Recurring themes

Common topics across your reviews group together, so patterns like slow service or great staff jump out.

FAQs

Contact sales

See Reviews running on your venues

Thirty minutes is enough. Book a demo or send a question — both routes land on the same team.