Documentation

Bookings

The diary, the booking widget, and the back-of-house management for table reservations.

What is it?

Bookings is the operator-facing diary — every reservation, every walk-in, every party size and table assignment. Each booking ties together the guest, the venue, what they spend, and the conversation around the visit, so nothing has to be re-entered downstream.

The same diary powers the public booking page your guests see, the back-of-house console your staff use, and the third-party feeds that flow in. One booking, three surfaces.

Every reservation also flows into the guest profile — visit history, lifetime spend and tags update in real time, so the team welcoming a returning regular knows it.

See it in action

B

Bookings

Reservations on tap

Element features

Real-time diary

Reservations and walk-ins land on the same screen as they happen. Status, party size, allergens, deposits — visible at a glance.

Branded booking pages

Public pages served on the venue’s own URL, SEO-indexed. No commission, no third-party redirect.

Deposits and pre-orders inline

Take payment at the booking step. Pre-orders attach to the same record so prep starts before the guest sits down.

Linked to the guest

Every booking adds to the guest’s profile — visit history, lifetime spend and tags update on the spot.

Many sources, one diary

Third-party reservation feeds — DoorDash, Bookatable, group networks — land in the same diary alongside direct bookings. One source of truth, no double entry.

Booking waitlist

Guests join a waitlist for a booking experience when no times are available.

See how bookings are recorded in the schema reference

FAQs

From the floor

We came off OpenTable in a weekend. The diary feels the same to the host team but the data side is a different planet — we can finally see who actually comes back.

Aoife WhelanOperations Director, The Botanist Group
Contact sales

See Bookings running on your venues

Thirty minutes is enough. Book a demo or send a question — both routes land on the same team.