Product
Reviews
Unified inbox
Summarygenerating…
Overview
Reviews are triaged, responded to, and resolved in one place; replies are posted back to the originating platform.
How it works
Reviews flow in from platform integrations; the inbox supports filters, assignment to team members, and status transitions.
Core concepts
Triage
initial sort by rating, platform, or venue.
Assignment
who on the team owns the reply.
Status
new, replying, resolved.
Usage & workflows
Shared review queue for teams managing multiple venues.
Example
A three-venue group manages every review across Google and TripAdvisor from one inbox; reply SLA drops from 2 days to 2 hours.
Note
Where to find it
Configure this in the Stampede admin app under Admin → Reviews. Permissions are role-gated — contact your account owner to request access if you don't see it.
Tip
API reference
The Stampede API exposes guest, booking, and campaign data programmatically. See developer.stampede.ai for authentication, base URL, rate limits, and endpoint reference.
Note
Need help?
Contact support via the Stampede admin app or your account manager. The knowledge base at help.stampede.ai has guided walkthroughs for common tasks.
Want to see it live?
Book a 20-minute walkthrough and we'll show you the feature in your own admin.