Product
Reviews

Competitor rating tracking

Summarygenerating…

Overview

Choose a competitor set; the module polls public review data for those venues and compares their stats to yours.

How it works

Public review data on the competitor set is polled on a schedule; metrics (rating, velocity, response rate) are computed and compared.

Core concepts

Competitor set

the venues you benchmark against.

Velocity

reviews per period.

Response gap

difference between your and competitors' response rates.

Usage & workflows

Monthly reputation review; competitive positioning.

Example

Your response rate is 60% vs local average 85%; the team scales up AI-drafted replies to close the gap within a month.

Note
Where to find it
Configure this in the Stampede admin app under Admin → Reviews. Permissions are role-gated — contact your account owner to request access if you don't see it.
Tip
API reference
The Stampede API exposes guest, booking, and campaign data programmatically. See developer.stampede.ai for authentication, base URL, rate limits, and endpoint reference.
Note
Need help?
Contact support via the Stampede admin app or your account manager. The knowledge base at help.stampede.ai has guided walkthroughs for common tasks.

Want to see it live?

Book a 20-minute walkthrough and we'll show you the feature in your own admin.