Stampede

Engineering for hospitality

Every guest.One profile.Yours.

Stampede turns every booking, Wi-Fi login, payment and review into one guest profile you own, so you can bring them back.

Bookings
Wi-Fi
Payments
Reviews
Loyalty
One profile
Partnered withSquare

Powering 2,500+ UK venues

Art HospitalityNº 90OIR GroupPlonk'dSankey'sThe StablesCoast & CountrySiam NiyomHowiesLa-YamBuoy & OysterThe Northern Collective
Vittoria GroupNo.12 Hotel & BistroKneadFifteenThe Welsh HouseValiant Pub CompanyParadise PalmsArtisan InnkeepersFauna BrewingSmoke BBQRocca GroupOrnithology
The problem

Your tools, scattered.

Bookings in one tool, Wi-Fi in another, spend sat in the till, reviews in your inbox. None of it joins up, so no one actually knows who your guest is, or when they were last in.

One guest, every system, nothing matches
Table bookings
Wi-Fi portal
Payments
Reviews
Loyalty
POS
Marketing CRM
Reporting
Guest profileNever built
Eight tools, each holding its own slice of the same person. The one guest profile they should add up to never gets built.
How it works

Capture, unify, act.

Every event flows into one place, resolves to the right guest, and fires the next move. One profile, built in real time.

Capture, unify, act
01Capture

Every event, captured

Bookings, Wi-Fi, spend, reviews, loyalty and enquiries, the moment they happen.

02Unify

Resolved into one

Matched to the right guest and merged into one live record, with every past payment backdated onto it.

03Act

Acts on its own

Win-backs, loyalty, review requests and reporting fire automatically, no one lifting a finger.

In practice

Customer journey.

Follow one guest through it. Every touchpoint feeds one record, and you turn each on as you grow.

01Enquiry

Every enquiry, one inbox

Handled in Stampede's native inbox.

02Booking

Booked, with pre-orders

Deposit-backed, never double-booked. Pre-orders with modifiers, plus upgrade upsells.

03Arrives

They arrive, you know them

Guest Wi-Fi recognises them. 9 in 10 opt in.

04Loyalty

Points at the till

Scanned and rewarded in Apple Wallet. No app.

05Payment

Spend on the profile

Items & spend, synced from the till.

06Review

A 5-star review

Auto-requested, and replied to by AI in your voice.

07Marketing

Then brings them back, with attribution.

A workflow re-engages her, and the return spend attributes back to the campaign.

AI

Foundations for AI.

AI is only as good as the data beneath it. Every guest is one clean profile, underpinned by a highly connected graph database, with every booking, Wi-Fi login and payment feeding it.

AI reporting

Ask for the numbers, get them back in plain English.

Configuration help

Set up campaigns, workflows and settings with a prompt.

Workflow building

Describe the journey, the AI builds the workflow.

Artifact creation

Emails, segments and reports, generated for you.

Bookings
Wi-Fi
Payments
Loyalty
Reviews
Marketing
AI foundation
Proof

The proof.

What venues see once every guest is one profile. Numbers, not adjectives.

~89%
Wi-Fi opt-inguests who opt in on the branded splash
Industry 40–50%
~55p
Per contactearned back in bookings
2,500+
UK venueslive on Stampede
Why Stampede

Switching is easy.

We move you over, on one flat price, and you hold the keys to your data.

We migrate you

We move you over

Your bookings, contacts and history brought across for you. Run out your old contract while we switch it on, with no booking lost in the shuffle.

Flat pricing

One price per venue

One subscription, one bill. No commission, no per-cover fees, no charge for the guests you already own.

Your data

The data stays yours

UK-owned and GDPR-clean. Every guest record is yours to keep and export, any time. Independent, not swallowed by a bigger group.

Enterprise

Built for groups.

One estate, one bill

Run every venue from one account.

Estate-wide reporting, cross-venue segments and a single consolidated invoice. Head office sees everything, each venue sees its own.

Your estate

Head office

All venues, full access

Venue manager

One venue, scoped

Security & GDPR

Encryption in transit and at rest, UK data residency, and consent captured and stored correctly.

Role-based access

Permissions scoped to estate, venue or role. Per-user access, granted or revoked in a click.

FAQ

Frequently asked questions.