Product
Reviews
Automated review requests
Summarygenerating…
Overview
Requests are sent via email post-visit with your brand styling; timing is tunable. Guests tap through to your platform of choice (Google, TripAdvisor, etc.) to leave the review.
How it works
A visit event (booking completed or bill closed) triggers a scheduled send; the email routes the guest to the appropriate platform with your listing preloaded.
Core concepts
Trigger
the event that schedules the request.
Delay
how long after the visit the request sends.
Destination
which review platform the request points to.
Usage & workflows
Baseline always-on request campaign; occasional A/B on subject line and delay.
Example
A casual-dining venue sends requests 24 hours after every bill closure; response rate settles at 12% and review volume 3× in 90 days.
Note
Where to find it
Configure this in the Stampede admin app under Admin → Reviews. Permissions are role-gated — contact your account owner to request access if you don't see it.
Tip
API reference
The Stampede API exposes guest, booking, and campaign data programmatically. See developer.stampede.ai for authentication, base URL, rate limits, and endpoint reference.
Note
Need help?
Contact support via the Stampede admin app or your account manager. The knowledge base at help.stampede.ai has guided walkthroughs for common tasks.
Want to see it live?
Book a 20-minute walkthrough and we'll show you the feature in your own admin.