Product
Reviews
Multi-platform monitoring (Google, TripAdvisor)
Summarygenerating…
Overview
Every new review across monitored platforms appears in the unified inbox within minutes. Notifications can alert staff to negative reviews for rapid response.
How it works
Platform integrations poll for new reviews; new items hit the inbox tagged with their source and rating.
Core concepts
Listing
the venue's presence on a specific platform.
Inbox
the combined queue of new reviews.
Alert
a notification triggered by a negative review.
Usage & workflows
Daily monitoring, alert-driven rapid response.
Example
A 2-star review lands on Google Saturday night; the on-call manager gets an alert and posts a reply within 15 minutes.
Note
Where to find it
Configure this in the Stampede admin app under Admin → Reviews. Permissions are role-gated — contact your account owner to request access if you don't see it.
Tip
API reference
The Stampede API exposes guest, booking, and campaign data programmatically. See developer.stampede.ai for authentication, base URL, rate limits, and endpoint reference.
Note
Need help?
Contact support via the Stampede admin app or your account manager. The knowledge base at help.stampede.ai has guided walkthroughs for common tasks.
Want to see it live?
Book a 20-minute walkthrough and we'll show you the feature in your own admin.