Topic axis
#comms
How the platform talks back to the guest — email, SMS, review prompts and the inbox threads they generate.
Schema entities tagged #comms
EmailCampaign15 f · 8 r
Email campaign — manual or workflow-triggered. Tracks send/open/click/bounce funnel per customer.SmsCampaign12 f · 3 r
SMS campaign to a segment. Delivery, failure, opt-out tracking.Thread8 f · 5 r
CRM inbox conversation thread. Multi-channel comms linked to bookings, reviews, or enquiries.