Documentation

GDPR posture

Erasing a guest, exporting their data, and how long records are kept — built in, not bolted on.

What is it?

Every piece of personal information on a guest profile is marked as personal data from the outset. When you erase a guest, Stampede follows every record linked to them and removes their personal details, according to your policy.

You set how long data is kept. The UK default keeps personal data for 24 months after a guest’s last interaction; anonymous, aggregated figures are kept indefinitely so your reporting holds up.

Erasing a guest removes their personal details but keeps the shape of your numbers intact — so revenue per venue and segment counts don’t suddenly shift when someone exercises their right to be forgotten.

Element features

Personal data, flagged from the start

Personal fields are marked as such up front, not guessed at later.

Erase everything linked

Erasure follows every record tied to a guest and removes their personal data.

Aggregates preserved

Deletion keeps anonymised totals so reporting stays intact after erasure.

Venue-set retention

Each venue sets its own retention window, defaulting to 24 months.

Portability export

Export a guest's full profile on request in a portable format.

FAQs

Contact sales

See GDPR posture running on your venues

Thirty minutes is enough. Book a demo or send a question — both routes land on the same team.