Product
Analytics & Reports
Guest engagement analytics
Summarygenerating…
Overview
Cohorts and segments (new, returning, at-risk, lapsed) are tracked over time. The module surfaces how engagement changes with each campaign and workflow.
How it works
Engagement is derived from visits, bookings, opens, clicks, and loyalty actions per guest, then aggregated into lifecycle cohorts.
Core concepts
Cohort
a group of guests first seen in the same period.
Lifecycle stage
new, returning, at-risk, lapsed.
Retention
the share of a cohort still active after N weeks.
Usage & workflows
Diagnose retention issues early; measure the impact of lifecycle workflows.
Example
A 30-day at-risk cohort grows in size — the operator launches a targeted win-back and watches the cohort shrink over the following weeks.
Note
Where to find it
Configure this in the Stampede admin app under Admin → Analytics. Permissions are role-gated — contact your account owner to request access if you don't see it.
Tip
API reference
The Stampede API exposes guest, booking, and campaign data programmatically. See developer.stampede.ai for authentication, base URL, rate limits, and endpoint reference.
Note
Need help?
Contact support via the Stampede admin app or your account manager. The knowledge base at help.stampede.ai has guided walkthroughs for common tasks.
Want to see it live?
Book a 20-minute walkthrough and we'll show you the feature in your own admin.