Surface axis
#experience
The guest-facing surface — loyalty cards, Wi-Fi splash, booking pages, comms, gift cards.
Schema entities tagged #experience
LoyaltyEnrollment2 f · 1 r
Membership in the loyalty programme. Points balance and enrollment date stored on the relationship to Customer.GiftCard10 f · 3 r
Digital gift card. Tracks created → activated → redeemed → refunded lifecycle.Booking16 f · 12 r
A table reservation or walk-in visit. Central hub connecting customers to venues, orders, threads, upgrades, and events.EmailCampaign15 f · 8 r
Email campaign — manual or workflow-triggered. Tracks send/open/click/bounce funnel per customer.SmsCampaign12 f · 3 r
SMS campaign to a segment. Delivery, failure, opt-out tracking.