Overview

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Overview

Loyalty lives in the same guest profile as every other module, so enrolment, earning, and redemption are automatic wherever guests already interact with your venue. Cards ship to Apple and Google Wallet natively, with no separate app required.

How it works

Choose a programme type (points, stamps, tiers) and earning rules (on purchase, on booking, on Wi-Fi login). Enrolment can be automatic when connected modules identify a new guest. Redemption happens at PayOS checkout or in marketing-driven offers.

Explore Loyalty & Rewards

Pick a topic to dive into — every feature in Loyalty & Rewards has its own page.

Goal	Start here
Program types (points, stamps, tiers)	Choose from points (flexible accrual), stamps (classic X-visits-for-free model), or tiered discounts (VIP levels) — or mix them per venue.
Apple Wallet & Google Wallet delivery	Loyalty cards are delivered as Apple Wallet and Google Wallet passes — no separate app, no login.
Earning rules	Earning rules define what grants points or stamps — from purchase amount to Wi-Fi logins to completed bookings.
Reward catalogue & inventory	The reward catalogue manages every redeemable perk across venues — from free items to tier-exclusive experiences — with inventory control.
Auto-enrolment via connected modules	Auto-enrolment signs guests up via whatever connected module they touch first — Wi-Fi, booking, or payment — so you never lose a signup to friction.
Geo-fenced re-engagement	Geo-fenced notifications invite nearby loyalty members to revisit — perfect for quiet periods or new-menu launches.
Multi-venue management	Multi-venue loyalty lets guests earn and redeem across every venue in the group — one programme, many locations.
CRM & campaign integration	Loyalty activity feeds directly into guest profiles — so enrolment, balances, and rewards become first-class audience criteria in Marketing.
Reporting	Loyalty reporting shows enrolment, earning, redemption, and attributable revenue per venue, per programme, and per guest cohort.

Core concepts

Programme type

points, stamps, or discount tiers.

Earning rule

what action grants points/stamps and in what amount.

Wallet card

digital pass rendered in Apple Wallet / Google Wallet.

Auto-enrolment

joining the programme via a connected module (Wi-Fi login, booking, PayOS transaction).

Usage & workflows

Retention programmes, VIP tiers, launch incentives, multi-venue schemes.

Example

A pasta group launched "The Remoli Club" connected to Marketing Workflows — 95% of emailed customers signed up from one campaign.

Note

Where to find it

Configure this in the Stampede admin app under Admin → Loyalty. Permissions are role-gated — contact your account owner to request access if you don't see it.

Feature matrix

Capabilities included at each subscription tier:

Capability	Starter	Pro	Enterprise
Stamp programmes	✓	✓	✓
Points programmes	—	✓	✓
Tiered VIP programmes	—	—	✓
Apple & Google Wallet passes	✓	✓	✓
Auto-enrolment via modules	—	✓	✓
Geo-fenced re-engagement	—	—	✓

Tip

API reference

The Stampede API exposes guest, booking, and campaign data programmatically. See developer.stampede.ai for authentication, base URL, rate limits, and endpoint reference.

Note

Need help?

Contact support via the Stampede admin app or your account manager. The knowledge base at help.stampede.ai has guided walkthroughs for common tasks.

Want to see it live?

Book a 20-minute walkthrough and we'll show you the feature in your own admin.

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