Product
Loyalty & Rewards
CRM & campaign integration
Summarygenerating…
Overview
Because Loyalty writes to the same profile as every other module, marketing audiences can target tiers, stamp counts, rewards earned, and redemption behaviour.
How it works
Loyalty events (enrolled, points earned, tier changed, reward redeemed) land on the profile; they're queryable in audiences and triggerable in workflows.
Core concepts
Audience criterion
filter on loyalty state (e.g. "gold tier, no visit in 30 days").
Workflow trigger
e.g. "on tier upgrade".
Usage & workflows
Lifecycle marketing tied to loyalty status; win-backs for inactive members.
Example
A workflow fires on "tier upgrade to gold" and sends a branded welcome email with VIP perks.
Note
Where to find it
Configure this in the Stampede admin app under Admin → Loyalty. Permissions are role-gated — contact your account owner to request access if you don't see it.
Tip
API reference
The Stampede API exposes guest, booking, and campaign data programmatically. See developer.stampede.ai for authentication, base URL, rate limits, and endpoint reference.
Note
Need help?
Contact support via the Stampede admin app or your account manager. The knowledge base at help.stampede.ai has guided walkthroughs for common tasks.
Want to see it live?
Book a 20-minute walkthrough and we'll show you the feature in your own admin.