Overview
knead-pizza · maidenheademma.h@example.comOverview
Guest Wi-Fi is the top-of-funnel for guest marketing: anyone who connects is captured (compliantly) into the unified profile, becoming addressable in campaigns, workflows, and loyalty. Because it writes to the same data layer as Table Bookings, PayOS, Reviews, and Loyalty, a Wi-Fi signup is indistinguishable downstream from any other way a guest enters your CRM.
How it works
A branded captive portal prompts guests for minimal data (name, email, marketing consent) before giving them internet access. Submissions are written directly to the unified guest profile. The module runs on commercial-grade hardware (MikroTik hAP ax2) and is secured by SNAPguard, Stampede's hospitality-tuned delivery and control layer.
Explore Guest Wi-Fi
Pick a topic to dive into — every feature in Guest Wi-Fi has its own page.
Goal | Start here |
|---|---|
A fast, branded captive-portal experience so guests connect in seconds without the login friction of generic Wi-Fi systems. | |
Every login is captured compliantly — explicit marketing opt-in, clear consent language, and auditable records that satisfy regulators. | |
Every login enriches the guest profile with demographic details, visit history, and preferences — data that powers personalised marketing. | |
Show offers or surveys directly on the login page — turning Wi-Fi into a live marketing channel instead of a passive data catcher. | |
Wi-Fi logins stream straight into Marketing & CRM — no export, no import, no manual tagging. | |
Wi-Fi analytics reveal when your venue is busy, which guests return, and who's slipping away — rolled into the main Analytics dashboard. | |
SNAPguard is the secure delivery and control layer purpose-built for hospitality — the plumbing that keeps Guest Wi-Fi reliable, safe, and regulator-friendly. |
Core concepts
Captive portal
the branded splash page shown to new devices before they get internet.
Opt-in
the marketing-consent checkbox captured at login, compliant with GDPR.
Splash CRM sync
guest details flow to the unified profile on submit.
SNAPguard
secure delivery and control layer underpinning guest Wi-Fi.
Usage & workflows
Leave it on; every new guest becomes addressable. Layer promotions or survey prompts on the splash to drive campaigns or feedback directly from login.
Example
Great British Inns captured 19,302 contact records at a 91% opt-in rate through Wi-Fi, driving 3,261 return visits through automated workflows that fire off the first login event.
Feature matrix
Capabilities included at each subscription tier:
Capability | Starter | Pro | Enterprise |
|---|---|---|---|
Branded captive portal | ✓ | ✓ | ✓ |
Standard profile fields | Name, email | + phone, birthday | Fully custom |
Promotions on splash | — | ✓ | ✓ |
Multi-venue management | — | ✓ | ✓ |
SNAPguard | ✓ | ✓ | ✓ |
GDPR consent audit trail | ✓ | ✓ | ✓ |
Want to see it live?
Book a 20-minute walkthrough and we'll show you the feature in your own admin.