Automatic CRM Sync

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Overview

Because Guest Wi-Fi writes directly to the unified guest profile, every login immediately makes the guest addressable in campaigns, segmentable in audiences, and enrollable in workflows. No ETL job, no overnight sync.

How it works

Splash submissions are written to the same guest-profile layer that powers every other Stampede module. Marketing audiences query that layer in real time; workflows subscribe to `wifi_login` events.

Core concepts

Unified profile

single guest record across Wi-Fi, bookings, payments, loyalty.

Real-time sync

profile updates visible to audiences and workflows within seconds.

Event trigger

`wifi_login` (first-time or repeat) is a first-class workflow trigger.

Usage & workflows

Every connected venue; the default behaviour, not a feature to enable.

Example

A "welcome workflow" begins the moment a guest logs in to Wi-Fi for the first time — email in 1 hour, offer in 3 days — with no separate integration.

Note

Where to find it

Configure this in the Stampede admin app under Admin → Wi-Fi. Permissions are role-gated — contact your account owner to request access if you don't see it.

Tip

API reference

The Stampede API exposes guest, booking, and campaign data programmatically. See developer.stampede.ai for authentication, base URL, rate limits, and endpoint reference.

Note

Need help?

Contact support via the Stampede admin app or your account manager. The knowledge base at help.stampede.ai has guided walkthroughs for common tasks.

Want to see it live?

Book a 20-minute walkthrough and we'll show you the feature in your own admin.

Book a demo