Automatic discounts & reward redemption

Summarygenerating…

Overview

Rather than handing staff codes or asking guests to present vouchers, PayOS evaluates reward eligibility live at checkout. Eligible rewards (loyalty milestones, campaign vouchers, spend-based discounts) apply to the bill and are visible to staff.

How it works

At bill finalisation, PayOS queries the guest's active rewards and vouchers against the bill contents; eligible ones apply automatically (in order of highest guest benefit).

Core concepts

Eligible reward

one that applies to this bill (time, venue, menu item conditions met).

Stacking

how multiple rewards combine (or don't) on one bill.

Usage & workflows

Loyalty redemption, campaign voucher redemption, spend-tier discounts.

Example

A guest earns a 10th-visit free starter; their next bill shows the starter discounted to £0 automatically.

Note

Where to find it

Configure this in the Stampede admin app under Admin → PayOS. Permissions are role-gated — contact your account owner to request access if you don't see it.

Tip

API reference

The Stampede API exposes guest, booking, and campaign data programmatically. See developer.stampede.ai for authentication, base URL, rate limits, and endpoint reference.

Note

Need help?

Contact support via the Stampede admin app or your account manager. The knowledge base at help.stampede.ai has guided walkthroughs for common tasks.

Want to see it live?

Book a 20-minute walkthrough and we'll show you the feature in your own admin.

Book a demo