How forms work
Build a branded sign-up form, share it wherever guests are, and every submission creates or updates a guest profile, tagged and consented, ready for your marketing.
When you'd use it
Read this first to see how a form captures a guest and what happens after they submit.
How it behaves
Toggle on the contact details you want and add any custom questions, then share the form on a hosted link or embedded on your own website. When a guest submits, the response is not a spreadsheet row: it creates or updates a guest profile, matched by email so there are no duplicates, with the answers, tags and consent attached.
Because a form can sit on your website or a link, a guest can opt into your marketing before they have ever set foot in the venue, landing on the same profile as everyone captured through Wi-Fi or bookings. A submission can also be routed into your inbox for a reply, and the tags it applies feed your audiences.
Configuration and options
- Fields
- Standard contact details plus custom questions.
- Placement
- A hosted link or an embed on your own website.
- Guest records
- Each submission creates or updates a guest profile.
- Follow-up
- Route a submission to the inbox, and tags feed your audiences.
Good to know
A submission creates or updates the guest’s single profile, matched by email.
New contacts join tagged and consented, ready for an audience.