Guest Experience
Marketing
Product reference · Agentic harness
Estate and multi-venue behaviour
The harness can work across a single venue or a whole group, so an assistant can answer and act for the estate.
~2 min read
When you'd use it
For groups wanting the agent to answer and act across more than one venue.
How it behaves
Because the graph joins your whole estate, the agent can answer across a single venue or the entire group from one connected picture, following relationships between guests, venues and their history rather than querying separate databases per site.
Configuration and options
- Single venue
- Scoped to one site.
- Estate
- The whole group joined in one graph.
Good to know
A cross-venue question is a single traversal of the graph, not a report stitched from each site.
The same read-only and sign-off guardrails apply across the estate.