How reporting works
Reporting consolidates bookings, payments, Wi-Fi, reviews, loyalty and campaign outcomes, with roll-ups across a group and breakdowns per venue.
When you'd use it
Read this first to see where the numbers come from and how filters and multi-venue views work.
How it behaves
Bookings, spend, Wi-Fi visits, reviews, marketing and loyalty all write to reporting as they happen, with nothing to key in, and it is aggregated into totals, trends and comparisons. The numbers come from one place instead of five tools stitched together.
Read the whole estate at a glance from head office, then drill into a single venue and read it on its own, over any date range, and compare one period against another. Every record carries a venue, so the same metrics roll up to a group level and break down per venue, and each team only sees the venues they run.
Figures are kept up to date through the day as guests interact, with some of the heavier numbers rolled up in the background, so it is a dependable daily picture rather than a live ticker.
Configuration and options
- Shared data
- Every module writes to reporting as it happens.
- Filters
- Any date range, with period-on-period comparison.
- Multi-venue
- Roll up across a group, break down per venue.
- Access
- Each team sees only the venues they run.
- Freshness
- A dependable daily read, not a live ticker.
Good to know
Metrics only cover the modules a venue has enabled.
It is built for a dependable daily read, not a to-the-second live feed.